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auto collision repair

3 Fictitious Auto Collision Repair Statements You’ve Likely Heard

auto collision repair

Following a car accident can be one of the most stressful, confusing, and tiresome times in a person’s life. If it’s your first accident, that level of stress may be elevated by the confusion of what to do next. Making quick decisions is critical in order to reach a positive outcome. Unfortunately, those decisions are not always easy to make. There is a lot of information regarding auto collision repair but not all of it is factual. Your friends and family may have stepped in to offer assistance and while their intentions are more than likely well-intended, you can’t be certain that advice will put you in the best position possible.

If you’re looking for an auto collision repair shop in El Paso, TX, do not believe these three fictitious statements:

1- Frame Damage is a Total Loss

The majority of accidents, even a small minor fender bender, can result in frame damage. Therefore, if frame damage meant a total loss, most cars would end-up totaled. Your claims adviser should recognize that if the frame was bent but not weakened, it can be fixed. In the event that a claims adviser says otherwise, you should take your car to a reputable auto collision repair shop and have their body shop examine the damage. When you come to Pronto Body Shop in El Paso, our in-house insurance specialist will provide you with an honest estimate of the damage. You won’t have to question our advice! Insurance specialist, Tiffany Menefee has over 15 years of experience in the insurance industry.

2- Only Your Car Dealer Can Repair Your Car’s Damage

Let’s say you drive a Chevy Cruze and you’ve been told that your local Chevrolet dealer is the only one who can repair your vehicle. That is simply not true. While there may be parts of your vehicle that will need to be ordered, most body shops will be able to order them from the manufacturer. Experienced technicians are well-versed in all makes and models and will easily recognize which parts are needed to bring your vehicle back to tip-top shape. Don’t be lured into thinking your car’s dealership must handle the repairs.  

3- You Must Use Your Insurance Company’s Preferred Company

This tends to be one of the most commonly spread pieces of information within the auto collision and auto insurance industry. Car insurance companies have agreements with certain auto shops in order to provide lower rate services and to bring that body shop more business. Your claims adviser might tell you that you “must” use their preferred shop when in fact, you have options. Essentially, you have the option to choose the auto shop of your preference.

For All of the Facts Regarding Auto Collision Repairs, Contact Pronto Body Shop

At Pronto Body Shop, we pride ourselves on the honest advice and services we provide the El Paso community. We realize car accidents are painful, unfortunate, and lead to a very difficult time. Our goal is to make things easier for you! We’ll walk you through the insurance process and ensure your car is fixed at a fair and affordable rate. Connect with us today for more information.  

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