about us

Pronto Body Shop - Family Owned and Operated Since 1979

  • Best auto collision repair shop in the Southwest.
  • Our top performing team is what sets us apart.
  • We are highly reviewed by the Better Business Bureau with an A+ rating.
  • Being a local auto body shop is important to us. We take pride in serving our community.
  • Even if you’re located on the west side of town, we can have your vehicle towed to our shop.
  • Customer reviews are appreciated! We value your feedback.
  • For quotes on any repair service, text, email or come visit us today!
  • We’d be happy to provide you with a free estimate.
  • We offer a lifetime warranty on all repair services and a five year guarantee on all paint jobs.
  • Our auto body shop specializes in exterior collision repairs.
  • Rates are fully based on the work you need and nothing more.
  • We perform auto restoration on classic vehicles.
  • The Pronto Body Shop technicians are experts in the services we provide.
  • Our saying goes, “We’re open 24/7 because accidents don’t happen 8 to 5.”
  • Being a woman and minority-owned business is important to us especially being in the auto industry.
  • For a dependable auto collision repair shop, look no further than Pronto Body Shop.
  • Our shop is located nearby the Magoffin Home State Historic Site and Southwest University Park.

We’re a Woman and Minority Owned Auto Body Shop

Being a woman-owned auto shop is significant. We all know the auto industry is primarily dominated by men, which can feel intimidating. The stereotype of not being familiar with cars because you’re a woman is a thing of the past! Our business is an example that women are well-versed in vehicles. For anyone who isn’t familiar with vehicles, you shouldn’t feel uncomfortable asking questions. You might arrive with a huge headache and a million questions but we guarantee you’ll leave stress-free and confident.

Our Advice is Always FREE — We Simply Want to Educate People

Our method is to give you the tools necessary to take care of yourself. Even if you have a few questions but you’re not ready to have the work done just yet, we’ll gladly setup you up with the right information at no cost to you. It’s how every business should operate.

About Our Guarantee

All repairs come with a LIFETIME WARRANTY that is provided in writing with every invoice. At Pronto Body Shop of El Paso, we are confident that all repairs done to your vehicle are done to your satisfaction. Our technicians work and customer service is second to none.

“We May Not Be the Biggest But We Are the Best!” — Meet Our Dedicated Team

Tiffany Menefee and Javier Hernandez
Tiffany Menefee and Javier Hernandez
Tiffany Menefee
Tiffany Menefee

Tiffany Menefee, Owner and Insurance Advocate

Having an in-house Insurance Advocate and Specialist is a convenience that you won’t find anywhere else! Ms. Tiffany Menefee has been a licensed insurance adjuster for over six years and also a licensed insurance agent for over fifteen years. Coming from an extensive background of insurance specialists and the body shop industry, you can be confident that your vehicle is in good hands. Ms. Menefee wears many hats at Pronto Body Shop, however, her main goal is to assist all clients with insurance claims. If you’ve ever found it difficult to deal with your insurance agency, don’t worry as Ms. Menefee will assist you through the entire process. She alleviates all stress to make your experience working with Pronto Body Shop a great experience.

Javier Hernandez, General Manager

Javier Hernandez Sr. has taken the reigns from his father and now manages the Pronto Body Shop. After having worked under his father’s’ guidance and supervision for 23 years, Javier Hernandez Jr. has gained the respect of the El Paso area. His career began straight out of school when he first joined his father and started learning about the auto collision business. Mr. Hernandez’s experience in preparing, sanding and painting vehicles is what propels the business. Aside from being the General Manager, he also prepares all the estimates for his customers and the insurance agencies they work with.

Javier Hernandez Pronto Body Shop
Javier Hernandez

What Sets Us Apart?

In addition to having the necessary tools for an auto collision center, we provide outstanding customer service. And we don’t just say it, we mean it! We realize auto collision repair isn’t a joyous moment life so we do everything possible to make it seamless. Providing excellent customer service is just one of the many ways we serve you.

Giving Back to Our Community is Important to Us

Pronto Body Shop is fully immersed in the community. From representing women-owned businesses at the Central Business Alliance and the El Paso Chamber of Commerce to showcasing local taco shops in our monthly Taco Report. Being active in El Paso is both a pleasure and a responsibility that our company holds high. Be sure to follow us on Facebook for all of our monthly community events.

Our community involvement to-date includes:
  • President of the El Paso Pro-Musica Guild and sit on the board of the El Paso Pro-Musica Board
  • Volunteer with the West Texas Young Marine Program
  • Host of the Business Networking event Cocktails with Friends (second Thursday of every month at Alamo Drafthouse 5:30-8 p.m.)
  • Life Member of the Veterans of Foreign Wars Auxiliary
  • Member of the Veterans Business Association
  • Member of the Central Business Alliance
  • Member of Business Networking International
  • Affiliate member of the Women’s Council of Realtors Del Norte Chapter
  • Member of the NE Business Alliance
  • Member of the East El Paso Business Association
  • Member of the Greater El Paso Chamber of Commerce
  • Co-Chair of the Diplomat program for the El Paso Hispanic Chamber of Commerce
  • Member of the Hotel & Motel Association
  • Member of the West Side Women’s Welcome Club

Our Certifications and Licenses

  • Automotive Service Excellence (ASE) Certifications
  • Licensed Auto Insurance Adjusters
  • Certified Welders

We’re Here For You When You Need Us Most — Contact Us Today

Don’t let your car be towed to just any auto body shop! Pronto Body Shop can have your car towed straight to our shop, no matter what time of day it is! For all of your auto collision repair needs, give our body repair shop a call at 915-533-0912. Let us get to work for you!