About Us

We may not be the biggest ... but we're the best.

Pronto Body Shop

Family Owned and Operated Since 1979

We're a Woman and Minority Owned Auto Body Shop

Being a woman-owned auto shop is significant. We all know the auto industry is primarily dominated by men, which can feel intimidating. The stereotype of not being familiar with cars because you're a woman is a thing of the past! Our business is an example that women are well-versed in vehicles. For anyone who isn't familiar with vehicles, you shouldn't feel uncomfortable asking questions. You might arrive with a huge headache and a million questions but we guarantee you'll leave stress-free and confident.

Our Advice is Always FREE

We Simply Want to Educate People

Our method is to give you the tools necessary to take care of yourself. Even if you have a few questions but you're not ready to have the work done just yet, we'll get you the right information at no cost to you. It's how every business should operate.

About Our Guarantee

We guarantee our craftsmanship with a Lifetime Limited Warranty on all repairs. At Pronto Body Shop of El Paso, we are confident that all repairs done to your vehicle are done to your satisfaction. Our technicians work and customer service is second to none.

What Sets Us Apart?

In addition to having the necessary tools for an auto collision center, we provide outstanding customer service. And we don't just say it, we mean it! We realize auto collision repair isn't a joyous moment life so we do everything possible to make it seamless. Providing excellent customer service is just one of the many ways we serve you.

Facts About Pronto Body Shop

  • Best auto collision repair shop in the Southwest.
  • Our top performing team is what sets us apart.
  • We are highly reviewed by the Better Business Bureau with an A+ rating.
  • Being a local auto body shop is important to us. We take pride in serving our community.
  • Even if you're located on the west side of town, we can have your vehicle towed to our shop.
  • Customer reviews are appreciated! We value your feedback.
  • For quotes on any repair service, text, email or come visit us today!
  • We'd be happy to provide you with a free estimate.
  • We offer a lifetime warranty on all repair services and a five year guarantee on all paint jobs.
  • Our auto body shop specializes in exterior collision repairs.
  • Rates are fully based on the work you need and nothing more.
  • We perform auto restoration on classic vehicles.
  • The Pronto Body Shop technicians are experts in the services we provide.
  • Our saying goes, "We're open 24/7 because accidents don't happen 8 to 5."
  • Being a woman and minority-owned business is important to us especially being in the auto industry.
  • For a dependable auto collision repair shop, look no further than Pronto Body Shop.
  • Our shop is located nearby the Magoffin Home State Historic Site and Southwest University Park.

"We May Not Be the Biggest But We Are the Best!"

Meet Our Dedicated Team

Tiffany Menefee

Owner and Insurance Advocate

Ms Tiffany Menefee is the president of Pronto Body Shop, Inc. Since taking over Pronto Body Shop in 2015, her focus has been to turn the shop into a boutique auto collision repair facility that serves the greater El Paso area.

Her business goals are focused on customer education and compassion, community involvement and customer service that goes the extra mile. She truly believes that by focusing on those goals Pronto Body Shop will flourish within its industry.

Tiffany is a native of Central Texas where she went to school and started her career in the insurance industry. She has been a licensed Insurance Agent and Adjuster for going on over 20 years and her career in insurance prepared her to help her clients navigate the auto insurance claims process.

Tiffany believes in educating consumers and making them feel comfortable. If they choose to use her business, then that is wonderful. If not, then she has the peace of mind knowing that they have the information they need to make a choice that is right for them.

Tiffany is a family-oriented business owner. She is a firm believer in treating others how she would like to be treated and encourages that belief with her staff, who she sees as family.

Tiffany is an active member in her local business community. She's involved with the El Paso Chamber of Commerce which named her shop its Medium Enterprise of the Year in 2019. She's on the executive board of the Boys and Girls Club of El Paso and an instructor with the Young Marine Program. Tiffany supports multiple local schools through donations and volunteer hours and actively focuses on helping the homeless and underserved in her community.

Guillermo Rojano (Memo)

Master Painter

Martin Cruz

Senior Body Technician

Paloma Silva

Shop Manager
Ms Paloma is our Shop Manager and Shop Mom all in one. She assists customers through the repair process and when it's an Insurance claim she is right there helping deal with the Insurance Company. She grew up in Juarez and moved across the border when she was 8 years old. After an extended stint in the U.S. Army she rejoined Civilian life and jumped over to the Automotive Industry. She is a proud Mom of 2 kids and she is an integral part of our Pronto Body Shop family.

Javier Hernandez

Repair Blue Printer Management