Collision Repair 101

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Our team at Pronto Body Shop understands that getting into a car accident is an overwhelming experience. Even if you are fortunate enough to walk away from the crash unscathed, you’ll still have to deal with the insurance process and figure out how to get your car fixed. Fortunately, our team has extensive experience in collision repair, and we can restore your vehicle to like-new condition. In this article, we’ll go over some essential information you should know about the collision repair process, so you have a better idea of what to expect.

Collision Repair 101

  • Appraisal – Before you can proceed with the collision repair process, you will need to get your car assessed. Part of the appraisal process involves sending photos of the damage to your insurance company, but it’s likely you’ll need to have an in-person appraiser take a look. Your insurer may send an appraiser to you, or our team can take care of the appraisal when you bring your vehicle to our shop.
  • Choosing the Repair Shop – Another thing you should know about collision repair is that you get to choose which repair shop you want to do the work. Your insurance company will most likely send you a list of shops to choose from, but you can also choose a different shop if you prefer—you have the right to decide whom to hire.
  •  Repair Process – The collision repair process itself will involve repairing your car’s body panels and anything else that was damaged. Our team will restore everything back to its proper shape, and we’ll match and restore your car’s paint as well to leave it looking like new.